Key Member Benefits
Frequently Asked Questions
What is Colts Connect?
Colts Connect, located inside your Colts mobile app, is a digital hub for managing all Colts membership programs, including season tickets and Blue's Club, along with their respective benefits.
Who has access to Colts Connect?
Colts Connect is currently available to each primary season ticket account holder, Blue’s Club member, Blue's Club + member and any ticket purchasers.
How do I download my Colts Connect Pass?
- Download or update the Colts mobile app
- Log into your Ticketmaster Account Manger via the Colts mobile app
- From the Colts app, click on "Colts Connect" button at the top of the menu screen
- Add your Colts Connect pass to your mobile wallet
Please note: You must be signed into your Colts account in the app through the Account Manager link to access Colts Connect Pass.
I'm unable to access my Colts Connect Pass
Make sure you are signed into your Ticketmaster account in the Account Manager section of the app. If you are signed in and unable to see your Colts Connect pass, please try logging out of your ticket account and logging back in under the Account Manager section. If you are still unable to access your Colts Connect pass, please contact the ticket office.
Is there a cost for the Colts Connect program?
No. Colts Connect is FREE and exclusively offered to Colts fans!
Are my Colts Connect reward transferrable?
It depends on the type of reward.
All incentives associated with Season Ticket Member and Blue's Club Membership (ex. Pro Shop discount) are exclusive to the primary account holder and are non-transferrable. Screenshots are not valid.
However, Season Ticket Member gameday credits can be transferred.
Please refer to "Transfer my Benefit" information above.
How can I utilize the 10% discount and/or gameday credits?
The program (excluding standard members) offers a 10% discount at Colts Pro Shop year-round but it cannot be combined with promotions or discounts. Excludes clearance items, newly released products and others.
- Colts Pro Shop: Tell the cashier that you have a Colts Connect pass to scan at checkout, and they will tell you when to scan your pass to receive your benefits
- Colts Gameday Credit: Gameday credit can be redeemed at any concession stand at Lucas Oil Stadium. Tell the cashier that you have Colts Connect at checkout, and they will tell you when to scan your pass. *Gameday credit only valid for the 2024 season and does not carry over to the following season. Credit is not valid outside of Colts home games and Colts Pro Shop.
How can I learn about more benefits of Colts Connect?
Make sure you have push notifications turned on for the Colts app. New benefits and special reward notifications will be sent through the app.